Water Administration Office
The City of Lockport Water Administration Office is responsible for metered water management, including scheduling of meter installations when starting service and final meter inspection and removal when service is terminated. The office also handles requests for service issues or repairs, when necessary.
To set up an initial installation or to speak with someone regarding a service concern, contact the Water Administration Office at 716.439.6678.
For emergency water issues outside of normal business hours, call the Lockport Police Department at 716.433.7700.
Recent News

Independence Weekend Activities
Fireworks, a parade, music, and more are all part of the upcoming holiday weekend in the City of Lockport, July 1st-4th. Friday, July 1st kicks off with a ‘Rock the Locks’ concert on Canal Street. Organized by Lockport Main Street, Inc., the concert will feature music...
Governor Hochul Announces Electric and Gas Utility Bill Credit Program for Low-Income Families
Governor Kathy Hochul has announced that a total of $567 million is available to help low-income electric and gas utility customers pay off past utility bills. The financial assistance program includes an estimated $557 million statewide COVID-19 bill credit program...

Water Main Break Update
Repair work continues on the city water main that was damaged yesterday afternoon. Crews anticipate full water pressure will be restored to all city residents later today, Wednesday, June 22nd.
Water Administration Office
Sandra Elliston
Water Administration Supervisor
Lockport Municipal Building
One Locks Plaza
Lockport, New York 14094