Water Administration Office
The City of Lockport Water Administration Office is responsible for metered water management, including scheduling of meter installations when starting service and final meter inspection and removal when service is terminated. The office also handles requests for service issues or repairs, when necessary.
To set up an initial installation or to speak with someone regarding a service concern, contact the Water Administration Office at 716.439.6678.
For emergency water issues outside of normal business hours, call the Lockport Police Department at 716.433.7700.
Recent News

Water Main Break – Updated at 2:59pm
A break to a 30-inch City of Lockport water main has reduced water pressure to residents throughout the city. The break occurred on the city’s west side when contractors working on the Gulf Interceptor project accidentally struck the main. City Water Department crews...
Official Cooling Station for Summer
This summer, Lockport City Hall at One Locks Plaza will act as an official cooling station for local residents. This will be in effect whenever temperature and humidity combine to create a heat index of 95 degrees for two hours or longer. Residents should report to...
Public Hearing set for June 22 for Local Law #4 of 2022 – Roll-Off Containers
A public hearing on a proposed local law to amend the city code to include a chapter on roll-off containers (dumpsters) will be held on Wednesday, June 22, 2022 at 6:30pm in Common Council chambers, One Locks Plaza, Lockport, NY. View Local Law
Water Administration Office
Sandra Elliston
Water Administration Supervisor
Lockport Municipal Building
One Locks Plaza
Lockport, New York 14094