Water Administration Office
The City of Lockport Water Administration Office is responsible for metered water management, including scheduling of meter installations when starting service and final meter inspection and removal when service is terminated. The office also handles requests for service issues or repairs, when necessary.
To set up an initial installation or to speak with someone regarding a service concern, contact the Water Administration Office at 716.439.6678.
For emergency water issues outside of normal business hours, call the Lockport Police Department at 716.433.7700.
Recent News
Monday January 26th – City of Lockport, NY – Municipal Offices CLOSED
The City of Lockport announces non-essential employees are NOT required to report to City Hall on Monday January 26th, 2026. The municipal building at 1 Locks Plaza, Lockport NY will be closed. Essential personnel should report as directed by their department...
Winter Storm Travel Advisory
A significant winter storm is affecting Lockport and is expected to continue through tomorrow at 7pm. Heavy snow, strong winds, freezing temperatures, blowing/drifting snow, and near-zero visibility are expected. Travel conditions will continue to deteriorate...
Code Blue in effect on Friday 1/23 through Sunday 1/25
Code Blue will be in effect tonight Friday 1/23, tomorrow Saturday 1/24 and Sunday 1/25. Overnight temperatures are forecast below freezing throughout the period. Any homeless person or individual without heat can go to the Salvation Army directly between the hours of...
Water Administration Office
Sandra Elliston
Water Administration Supervisor
Lockport Municipal Building
One Locks Plaza
Lockport, New York 14094